Regional Medical Center Bayonet Point has announced the 2010 third-quarter recipients of its Employee Excellence Awards, Essential Piece Awards, and Service Award. The Essential Piece Award recognizes Regional Medical Center Bayonet Point employees for their demonstration of customer service. These are employees who are observed going the extra mile on a daily basis, not only to meet but to exceed the needs of co-workers, patients, physicians, and members of the community. The individuals selected were recognized by their peers as having demonstrated outstanding customer service.
Comments provided are received directly from patients and staff. This quarter’s “Essential Piece Award” winners receive a gift catalog to choose a gift of their choice.
Vera Blank – Oncology – “As a recent patient, Vera was my nurse for numerous days. She is very caring, understanding, and prompt to her patients needs. She goes above and beyond just passing out meds. She definitely deserves to be acknowledged for her hard work at making sure everyone is comfortable and has everything they need. Even down to a snack or drink. She is exceptional. She can even put a smile on your face when you’re down and out. Vera is just a great nurse and a special confidante.”
Chris Lopez – Environmental Services – “Chris is my lead tech. He is a great guy and leader. I have been having a rough time outside of work and it makes it hard for me to smile at work. When I’m feeling down he pops out of nowhere and cheers me up and helps me out with anything I may need. He is a good leader and co-worker. He’s helpful to staff and to anyone around him. He deserves a big pat on the back.”
Amanda Scott – Oncology – “I was a patient here and found Amanda to be very attentive to her patients. When you call her she is there before you know it. She was quick to take care of my needs. She is very sweet, charming, caring, and words cannot even describe her passion for going above and beyond the call of her duties. She is just super!”
Employee Excellence Awards are given in recognition of customer service and performance. Nominations for this award are made by peers, supervisors and patients who recount specific acts of kindness and customer service, as well as a high level of job performance. The three recipients of this award receive a gift catalog so they can pick the gift of their choice, a Commitment to Excellence pin, complimentary meals in the cafeteria and a special parking space. The quarterly winner is eligible for the 2010 Employee of the Year Award. This quarter had nine nominees:
- Chelena Betz – FANS
- Brenda Sanchez – EVS
- Ellen Koch – Telemetry
- Patricia Carreiro – Cath Lab
- Carlos Gonzalez – Nuclear Medicine
- Shannon Neumann – Cardiac Rehab
- Shari Summerfield, RN – CSSU
- Penny Nichols – HR
- Gina Tannenbaum, RN – Neuro/Spine
The three recipients of this award are Carlos Gonzalez, Nuclear Medicine; Shari Summerfield, RN, CSSU; and Gina Tannenbaum, Neuro/Spine.